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[HELP] We were unable to charge the funding source associated with your account.

Discussion in 'Facebook' started by luckykey, Nov 1, 2013.

  1. luckykey

    luckykey Ads.id Pro

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    Pagi masrbo dan masgan...
    Ane ada sedikit problem nihh... mungkin ada yang mengalami hal sama? Tadi pagi bangun tidur tau2 dapet email kalo iklan2 ane di Fb di stop karna duit ga bisa diambil ama Fb.
    Pesannya gini:
    We were unable to charge the funding source associated with your account. All of your ads have been paused. Please go to the Payment Information page and settle the outstanding balance.

    Ane langsung pake cc, dan balance masii available disana. Browsing2 ternyata banyak bule yg ngalamin hal sama dan ngepost di forum support Fb. Tapi sayangnya disana ane ga nemuin cara resolvenya dan masih gantung. Adakah mastah disini yg pnah ngalamin sama dan problem terselesaikan??
     
  2. Udeh Nans

    Udeh Nans Super Hero

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    hmmm... kena ame nggak mastah..

    kalau semalam ane kena ame jam 7 malam, tapi jam 1 dini hari td udah beres dan kelar serta iklan jalan lagi...

    mungkin berkaitan sm konten yg diiklankan kali ya mastah...

    Akun fb ads ane yg 1 juga gitu, unable tapi krn ada outstanding balance yg belum lunas hahaha..

    smoga bawah ane bisa berbagi pengalaman lebih bagus
     
  3. luckykey

    luckykey Ads.id Pro

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    Ame ngga gan, cuma iklan ga jalan lagi aja... Cuma klo sebelumnya memang pernah kena ame 2x. Pertama pas masukin data cc, kedua karna login pake ip yg beda...
     
  4. damdidamdidam

    damdidamdidam Super Hero

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    cc nya masih bisa dipake gak?
    misal credit limit 3 juta..dah dipake 2,9juta
    dana kan tinggal 100 ribu
    kalo pake fb ads nya lebih dari 100ribu otomatis gak bisa
    di lunasin aja dulu cc nya..atau apply cc baru :senyum:
     
  5. luckykey

    luckykey Ads.id Pro

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    Limit cc nya masii banyak gan.... :(
     
  6. northpole

    northpole Hero

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    koq pake cc ada balance..kayaq vcc hehe
    cc mana ada balance gan
    adanya credit limit
    cc agan bisa dipake gak..misal belanja di supermarket
    jangan jangan cc nya emang dah di blok ama bank nya ato emang over limit sampe fb gak bisa -> We were unable to charge the funding source associated with your account.
    pastiin cc nya aktif
     
  7. luckykey

    luckykey Ads.id Pro

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    Yaa maksud ane credit limit itu gan. Limitnya masii banyak... Ane juga udh pake berulang2 buat yang lain normal2 ajaa...
     
  8. luckykey

    luckykey Ads.id Pro

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    Problem fixed. Ane coba ngelapor masalah ne ke bank yg bersangkutan, katanya suruh nunggu nanti dikabari, tapi ga dikabar2in ampe skrg. Td ane coba2 tes klik tombol "try card again" di home, dan ternyata berhasil....
     

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